Media Captioning

"It is the policy of the California State University to make information technology resources and services accessible to all CSU students, faculty, staff, and the general public regardless of disability status (per) CSU Executive Order 926, which went into effect on January 1, 2005."

Educational and informational content presented on campus must be accessible to all students, faculty and staff. For example, web site content must be accessible to the visually impaired and video presentations with audio must be "captioned". Captioning (or subtitles) must be visible "for any time-based multimedia presentation (e.g., a movie, video, or animation.)" Visit the Accessible Information Technology web site for more information about media captioning prioritization

Cal Poly recommends the following resources to add captions to your multimedia presentations.

Captioning for Audio and Video Media

Cal Poly faculty and staff can take advantage of CSU contracted pricing and services for post-production transcription of video and audio media through Automatic Sync Technologies (AST). CSU contract pricing does not apply to campus auxiliary organizations.  

For AST transcription services, a 2 week lead time is needed. General questions or requests for assistance with AST services should be directed to Alex Uvalle 805-756-2229 or

View a tutorial on AST services.

AST Features

  • Video Encoding
  • Direct URL submission
  • Captions for iOS devices
  • VHS/DVD Mail-in Service

Captioning and transcription pricing

  • Captioning: $37.00 per video hour
  • Standard Transcription: $82.00 per video hour
  • Rush Transcription: $115.00 per video hour

Fees for captioning and transcription of web-based, VHS or DVD media are charged with one-minute resolution, with a 5 minute minimum per job.  All services performed by AST will be billed to the submitting party.  

Classroom Technologies is not responsible for the audio quality of the recording submitted. Poor audio quality can result in partial transcription or transcriptions services not able to be performed.  

Classroom Technologies will not submit copyrighted materials for captioning. For copyrighted materials that do not contain closed captions, you will need to acquire the captioned content from the content owner.  If you have permission from the content owner to create captions, you also will need permission to create a "digital" copy of the material, in addition to permission to create captions.  You may also want to contact your department librarian for more information about open educational resources offered through the library or other sources. 

Contact Automatic Sync Technologies

AST Website
CSU AST Contract Website
Phone 1-877-AST-SYNC

Additional Services offered by AST

YouTube Captions and Subtitles

Luanne Fose, Ph.D., instructional designer for the Center for Teaching and Learning (CTL) has written an excellent tutorial on creating videos with captions and posting them to YouTube. 

Additional Video Captioning Resources

Instructional Resources

The Center for Teaching, Learning & Technology (CTLT) offers support through one-on-one consultations, workshops, and learning communities. We welcome drop-by visits, appointments, and opportunities to assist programs, departments, colleges and student advising units on site.  If you’d like assistance with reviewing your web-based video materials, or if you would like to explore more current options for online instructional materials, consider contacting CTLT.

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